BUKU Shipping, Inc.

Terms of Service

Last Updated February 15, 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, APIs, and services operated by BUKU Shipping, Inc., a Delaware corporation (“BUKU,” “we,” “us,” or “our”), including without limitation the intellirate.buku-io.com website, the BUKU Shopify application, and the BUKU Hub API (collectively, the “Service”).By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service.

1Acceptance of Terms

1.1Binding Agreement

These Terms constitute a legally binding agreement between you and BUKU.

1.2Authority

If you are using the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, “you” and “your” refer to that entity.

1.3Modifications

BUKU may modify these Terms from time to time. Any changes become effective upon posting. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

2Definitions

“Customer Data”: means data provided by or on behalf of you through the Service, including order, shipment, and tracking information.
“Third-Party Platforms”: means third-party services integrated with the Service, including Shopify, shipping carriers, warehouses, and payment providers.
“User”: means any individual authorized to access the Service under your account.
“Content”: means all software, functionality, reports, analytics, text, images, and materials made available through the Service.

3Description of the Service

BUKU provides a technology platform that enables merchants and logistics partners to access shipping-related data, reporting, automation, and integrations.

BUKU is not a carrier, freight forwarder, warehouse operator, or insurer. All shipments, transportation services, and fulfillment services are provided by Third-Party Platforms under their own terms.

BUKU may modify, enhance, or discontinue portions of the Service at any time.

4Eligibility and Account Registration

4.1Eligibility

You must be at least 18 years old to use the Service.

4.2Account Information

You agree to provide accurate, complete, and current information and to keep it updated.

4.3Account Responsibility

You are responsible for all activities that occur under your account, including actions taken by Users you authorize.

4.4Security

You are responsible for maintaining the confidentiality of your login credentials and for notifying BUKU promptly of any unauthorized access.

5Acceptable Use

You agree not to, and not to permit any User or third party to:

Use the Service for any unlawful purpose
Reverse engineer, scrape, crawl, or attempt to extract source code or data
Interfere with or disrupt the integrity or performance of the Service
Circumvent usage limits, security features, or access controls
Use the Service to infringe intellectual property or privacy rights
Upload malicious code or harmful content

BUKU may suspend or terminate access immediately for violations of this Section.

6Third-Party Platforms

The Service may integrate with or rely on Third-Party Platforms. BUKU does not control and is not responsible for:

Availability, performance, or outages of Third-Party Platforms
Accuracy of third-party data
Acts or omissions of carriers, warehouses, or service providers

Your use of Third-Party Platforms is subject to their separate terms and policies.

7Customer Data and License Grant

7.1Ownership

You retain ownership of your Customer Data.

7.2License to BUKU

You grant BUKU a non-exclusive, worldwide, royalty-free license to access, process, store, and use Customer Data solely to:

Provide and operate the Service
Provide customer support
Improve and develop products
Create aggregated and anonymized analytics

7.3Support Access

BUKU may access your account and Customer Data as reasonably necessary to provide support or comply with legal obligations.

8Privacy and Security

BUKU’s collection and use of personal information is governed by its Privacy Policy, which is incorporated into these Terms by reference. BUKU employs reasonable administrative, technical, and organizational safeguards. For full details, please refer to the BUKU Privacy Policy.

9Fees and Billing

9.1Current Pricing

The BUKU platform is currently provided at no charge. However, the platform being free does not include shipping costs: you remain responsible for all shipping charges and related fees incurred through your use of the Service, including carrier charges, Shipping Fees, fuel and other surcharges, duties, and taxes, as further described in Sections 18 and 19. BUKU reserves the right to introduce paid plans, usage-based fees, or subscription pricing upon prior notice.

9.2Taxes

You are responsible for all applicable taxes arising from your use of the Service.

10Intellectual Property

All right, title, and interest in and to the Service, including all software, trademarks, logos, and proprietary technology, are owned exclusively by BUKU. No rights are granted except as expressly stated in these Terms.

11Confidentiality

Each party agrees to protect the other party’s confidential information using reasonable care and to use such information solely for purposes of these Terms. Confidentiality obligations survive termination.

12Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

BUKU DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

BUKU DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR ACCURATE.

13Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

BUKU SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES;
BUKU SHALL NOT BE LIABLE FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION; AND
BUKU’S TOTAL LIABILITY SHALL NOT EXCEED THE SAAS FEES PAID BY YOU TO BUKU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14Indemnification

You agree to indemnify and hold harmless BUKU and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising out of:

Your use of the Service
Your Customer Data
Your violation of these Terms or applicable law
Third-party claims related to your shipments or operations

15Termination

BUKU may suspend or terminate access immediately for violations of these Terms or for operational, security, or legal reasons. Upon termination, Sections intended to survive shall remain in effect.

16Governing Law and Venue

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles. You consent to exclusive jurisdiction and venue in the state and federal courts located in Utah. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

17General Provisions

Severability: Invalid provisions will be modified to reflect their intent.
Assignment: BUKU may assign these Terms without restriction.
No Waiver: Failure to enforce is not a waiver.
Force Majeure: No liability for events beyond reasonable control.
Entire Agreement: These Terms constitute the entire agreement.
Electronic Acceptance: Electronic acceptance is legally binding.

18Shipping Fees

Shipping labels may be generated using your own courier accounts or BUKU’s courier accounts. When using a BUKU courier account, you will be charged all applicable Shipping Fees, including transportation, fuel surcharges, taxes, duties, and any related surcharges. You are responsible for all fees associated with your use of the Service, including any additional fees, discrepancies, and rebilled duties.

19Discrepancies

Shipping Fee quotes are based on the information you provide. If there is a discrepancy between the quoted and actual shipping cost due to inaccurate or incomplete information (including incorrect weight, dimensions, addresses, or item value), you are solely responsible for the difference (“Shipping Fee Discrepancies”). BUKU disclaims liability for any errors resulting from inaccurate information and will make reasonable efforts to bill any discrepancy amounts in a timely manner.